Arris Logo

Why is Your Arris Router Not Turning ON? Common Causes & Troubleshooting!

In today’s digitally driven world, routers facilitate seamless network connectivity in homes and offices. However, these networking devices are often associated with many issues, leading to erratic performance. One such issue, related to Arris routers is Arris router not turning ON.

Arris Router Not at Turning ON

In this blog, we are shedding light on the above-discussed issue to explore its key reasons and troubleshooting tips. Hence, go through this guide carefully to obtain the complete details on the Arris SurfBoard not turning ON issue. 

Common Reasons Why Arris Router is Not Turning ON

However, like any other technology or device, the Arris routers also pose certain kinds of issues and the Arris SurfBoard not turning ON is one of them. Often, there are multiple reasons behind this issue, and some of them are listed below:

How to Fix Arris Router Not Turning ON?

Now that you’re well-known for the common reasons for the Arris router not turning on issue. So, give it a read to the below-mentioned troubleshooting tips to resolve this issue:

Inspect Power Supply

  • Check your power outlet, if you face power outage issues.
  • Ensure that the cable connections are tightened enough and cords are not damaged.

Check Cable Connections

  • Confirm network cable connections are joined properly.
  • None of the cables are damaged and if have then replace them.

Power Cycle your Router

  • Reboot or power cycle your device to avoid temporary glitches and bugs.
  • Unplug the connected devices for 30 seconds from the power sockets, and now plug them back.

Check the Power/LED Button

  • Check if the power/LED button on the router is turned on.
  • If not, then turn this knob on.

Cross-Verify Router Settings

  • Confirm that you have correctly configured the router settings.
  • Visit the router settings page to cross-verify the settings.

Regular Firmware Updates

  • Ensure that your Arris router has the latest firmware version.
  • If not, then download and install the recent version of the router’s firmware.
  • Delete the corrupted firmware files from your device (if any).

In the End

Hence, this succinct guide highlights the Arris router not turning ON issue in a detailed view. Now, you learn here the key reasons for the persistent firmware issues and common fixes to avoid them in the future. If you need further assistance, contact us!

FAQs

Which LED Indicates the Arris Router is Turned ON?

A solid green LED on the Arris router indicates that the router is turned on.

How to Activate/Turn ON the Arris Surfboard?

To turn on/activate the Arris Surfboard, establish a cable connection, then connect the power cord to the modem’s power port. Afterward, tap the On/Off button on the modem and wait for a few minutes, till the LED turns on solid. 

What to Do If Arris Router Doesn’t Turn ON After the Standard Reset Process?

If your Arris router doesn’t turn on after the standard reset process, you need to perform a hard reset of the router.

Scroll to Top